Legal documents

Bdspin Privacy Policy — Our commitment to protecting your data

We believe your personal data belongs to you. This page transparently explains how bdspin collects your information, where it is stored, and how it is used.

Last Updated: January 2026
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How We Protect Your Data

Key steps bdspin takes to protect your privacy

Strong Encryption

All your personal and financial data is protected with 256-bit SSL encryption. No one can access your information while it is in transit.

No Data Sales

Bdspin never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

Restricted Access

Only authorized personnel can access your data, strictly on a need-to-know basis. Internal security protocols are rigorously followed.

Right to Rectification

You have the right to view, correct, and delete your own data. Exercise these rights at any time through our support team.

Cookie Controls

We only use essential cookies. You can manage cookie preferences at any time through your browser settings.

Regular security audits

Our systems undergo regular security audits. Any vulnerabilities are identified and addressed promptly.

1Introduction & Scope

Welcome to the bdspin.ws privacy policy. This policy applies to everyone who uses the bdspin platform — whether you are visiting the website, creating an account, or using our services.

We believe privacy is a fundamental right. That's why we are always transparent about what data we collect, why we collect it, and how we use it. Reading this privacy policy will help you decide for yourself whether we deserve your trust.

Please note: By using our website or app, you agree to this Privacy Policy. If you have any questions, please reach out to our support team.

This privacy policy is part of our Terms & Conditions Complementary. Read both documents together for a complete picture of how we operate.

2What Information We Collect

Bdspin collects your information in several ways. Below is a detailed breakdown of what type of data is collected and under what circumstances.

At Registration: When you open an account, we collect your name, mobile number, email address, date of birth, and country of residence. This information is essential for account creation and identity verification.

During KYC verification: We may request a copy of your National ID, passport, or driving license to verify your identity. This information is used solely for security verification purposes.

At the Time of Transaction: Payment method details — such as your mobile banking number or bank account — are collected during deposits or withdrawals.

Data type Source Required?
Name & Contact Details Registration Form Yes
Copy of ID document KYC Process For Withdrawals
Payment Information Transactions Yes
Device & IP Information Automatic For Security
Browsing Behavior Cookies / Analytics No (Optional)

3How We Use Your Data

Your data is used only for specific and legitimate purposes. bdspin never uses your information for anything unnecessary.

  • To create and manage your account.
  • To complete identity and age verification (KYC).
  • To process deposits, withdrawals, and other financial transactions.
  • To provide customer support and resolve issues.
  • To maintain platform security and prevent fraud.
  • To keep you informed about relevant bonuses and offers (with your consent).
  • To meet legal and regulatory obligations.
  • To analyze and improve the quality of our services.

Marketing Communications: You can opt out of marketing emails or SMS messages at any time. Simply notify our support team or click the "Unsubscribe" link at the bottom of any marketing email.

4Data Sharing & Third Parties

Bdspin never sells your personal data. However, information may be shared with trusted third parties in certain specific circumstances.

  • Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, or your bank to process transactions.
  • Identity verification services: Your data may be shared with authorized verification agencies as part of the KYC process.
  • Legal Authorities: We are required to disclose information upon a valid order from a government authority or court.
  • Analytics services: Anonymized data analytics tools may be used to help improve our services.

All third parties we share data with are contractually bound to uphold bdspin's privacy standards. We ensure they do not use your information for any unauthorized purpose.

International Transfers: When data needs to be transferred outside Bangladesh, we ensure that the destination country has adequate data protection standards in place.

5Cookie Policy

Cookies are small text files stored on your device by your browser. bdspin uses various types of cookies that help enhance your experience.

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: Helps remember your preferences, such as your selected language.
  • Analytics cookies: Monitors site usage to help us improve our services.
  • Marketing Cookies: Used to show you relevant ads. You can turn this off at any time.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling certain cookies may cause some parts of the site to not function properly.

6Data Retention Period

We retain your data only for as long as it is needed. All data is kept while your account remains active.

Data type Retention Period
Account Information 5 Years After Account Closure
Transaction Records 7 years for legal compliance
KYC documents 5 Years After Account Closure
Customer Support Records 2 years after resolution
Session Logs 90 days
Marketing Preferences For the Duration of Account Activity

Once the defined retention period expires, data is securely deleted or anonymized. Some information may need to be retained for longer due to legal obligations.

7Your Data Rights

You have clear rights over your own data. bdspin respects and upholds these rights at all times.

  • Right to Know: You can request to know what personal information we hold about you at any time.
  • Right to Rectification: If any of your information is incorrect, you can request that it be updated.
  • Right to Erasure: You may request the deletion of your data under certain circumstances.
  • Right to Restrict Processing: You may request that we stop using your data for specific purposes.
  • Right to Portability: You may export your data in a standard, portable format.
  • Right to Object: You may opt out of receiving marketing communications at any time.

To exercise your rights: Email us at support@bdspin.ws or reach out via live chat. We typically respond within 30 days.

8Children's Privacy

Bdspin's services are intended for individuals aged 18 and above only. We do not knowingly collect data from minors.

If a parent or legal guardian discovers that their child has created an account on our platform, please contact us immediately at support@bdspin.ws. We will promptly close the account and delete all associated data.

9Security Measures

Bdspin uses multiple layers of security to protect your data — safeguarding it through both technical and organizational measures.

  • All data transmissions are secured with 256-bit SSL encryption.
  • Data stored on our servers is protected with AES encryption.
  • Two-factor authentication (2FA) support.
  • Restricted access limited to authorized personnel only.
  • Regular security audits and vulnerability assessments.
  • Automated system for detecting suspicious activity.
  • A rapid response plan is in place in the event of a data breach.

You also have responsibilities: Keep your password strong, never share it with anyone, and be cautious when accessing your account on public Wi-Fi.

10Policy Changes & Updates

We may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will reflect the latest revision.

For any significant changes, we will attempt to notify you via your registered email and post a notice on the site. We recommend checking this page regularly and keeping an eye on your inbox.

Continued use of the platform after any changes will be considered your acceptance of the updated privacy policy.

11Contact Us

If you have any questions, complaints, or wish to exercise your data rights regarding our privacy policy, please get in touch with us.

  • Email: support@bdspin.ws
  • Live Chat: Available at the bottom-right corner of the website.
  • Response Time: Usually within 24–48 hours.

Data Protection Complaints: If we are unable to resolve your concern, you may file a complaint with the relevant regulatory authority.

Frequently Asked Questions

Frequently Asked Questions About Our Privacy Policy

Never. bdspin does not sell your personal data to any advertisers or third parties. Your information is used solely for service delivery and security purposes.

After account closure, certain data is retained for legally required periods. Transaction records are typically kept for 7 years and account information for 5 years, after which all data is securely deleted.

Yes. bdspin keeps your data secure through 256-bit SSL encryption, strict access controls, and regular security audits. Our security practices meet the highest industry standards.

Every marketing email includes an "Unsubscribe" link at the bottom — simply click it to opt out. You can also contact us at support@bdspin.ws or via live chat to stop receiving marketing communications.

Email support@bdspin.ws with your request. We will provide details of your stored data within 30 days and make any necessary corrections.

Disabling essential cookies may disrupt core functions like login or transactions. However, turning off analytics or marketing cookies will not affect the site's core functionality.
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